Privacy Policy

Welcome to New Star Healthcare Service Inc. We are committed to protecting the privacy and confidentiality of our clients, employees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We may collect and process the following types of personal information:

Clients & Care Recipients: Name, contact details, medical history, care needs, emergency contacts, and billing information.
Employees & Contractors: Name, contact details, qualifications, background checks, and payment details.
Website Visitors: IP address, browsing behaviour, and contact details if you fill out a form on our website.

We use your personal information for the following purposes:

To provide personal support services tailored to your needs.
To maintain accurate client records and billing information.
To recruit, hire, and manage employees and contractors.
To respond to inquiries and improve our customer service.
To comply with legal and regulatory obligations.

We implement strict security measures to protect personal information from unauthorized access, loss, or misuse. Information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.